sihokiLegal Notice

We at sihoki operate our platform only in jurisdictions where local law permits online wagering. This legal notice outlines the scope of our service, your responsibilities, and how we handle your data and account security.

Our services are available only where applicable law permits. We do not offer our platform in jurisdictions where online wagering is prohibited by local statute. Users are solely responsible for verifying that access to sihoki and participation in our games, football markets, and live-dealer tables comply with the laws of their own jurisdiction. By creating an account on sihoki, you confirm that you meet all local eligibility requirements and that your use of our platform does not violate any law in your country or region.

Service Availability and Jurisdiction

We at sihoki maintain our platform to serve users in supported jurisdictions only. Our payment infrastructure supports Indonesia-region methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). This regional payment footprint reflects the jurisdictions where our service is legally available. If you access sihoki from a jurisdiction where online wagering is prohibited, we reserve the right to suspend or terminate your account without notice.

Account eligibility on sihoki depends on your location and local law. Users accessing our platform from cities such as Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta must verify that their local regulations permit online gaming participation. We do not conduct automated geolocation blocking; instead, we rely on user attestation at registration. If you register falsely or access sihoki from a prohibited jurisdiction, we may forfeit your account balance and restrict future access.

Account Eligibility

To open an account on sihoki, you must:

Be of legal age in your jurisdiction (typically 18 or older, but this varies by local law).
Reside in a jurisdiction where online wagering is legally permitted.
Provide accurate identity information during registration and Know Your Customer (KYC) verification.
Not hold multiple accounts on sihoki; duplicate accounts are grounds for account closure and forfeiture.
Not use sihoki for money laundering, fraud, or any illegal purpose.

We reserve the right to verify your eligibility at any time. If we discover that you do not meet these requirements, we will close your account and restrict your access to sihoki permanently. Any funds in a closed account are forfeited unless local law requires otherwise.

Your Responsibility for Local Law

We at sihoki do not provide legal advice. You are responsible for understanding and complying with the laws of your jurisdiction. Some regions permit online football betting on Liga 1 or Piala Indonesia but prohibit casino games; others permit all categories; still others prohibit online wagering entirely. It is your obligation to verify what is legal where you live before using sihoki. If you are unsure, consult a local attorney or regulatory body in your area.

Data Protection and Account Security

We at sihoki collect and store your personal data (name, email, phone number, identity card details, proof of address, and payment information) to operate your account, verify your eligibility, process deposits and withdrawals, and comply with anti-money-laundering laws. Our privacy policy, linked in the footer of sihoki, explains in detail how we collect, use, store, and protect your data. By using sihoki, you consent to this data processing.

Your account security is your responsibility. Keep your login credentials confidential and enable two-factor authentication in your sihoki account settings. We will not reset an account for a lost or shared password. If you suspect unauthorized access, contact our support team immediately with as much detail as possible. We investigate account-security incidents within one business day but make no guarantee of recovery for funds transferred by a compromised account.

Tax and Financial Reporting

We at sihoki do not collect, withhold, or report taxes on your behalf. Any winnings or losses on sihoki are your financial responsibility. If you are required to report gaming activity to your tax authority, you must do so. We can provide account statements and transaction history upon request; these records are available in your sihoki account or via our support team. Contact our legal inquiries email for tax-related documentation requests.

Dispute Resolution and Contact

All disputes arising from your use of sihoki—including deposit errors, withdrawal delays, bonus disputes, or game-outcome disagreements—are subject to binding arbitration. We do not accept jurisdiction in any civil court. Arbitration is conducted under rules agreed upon in our terms and conditions. To file a dispute, contact our support team with your account email, the transaction date, and a clear description of the issue. We investigate within five business days and notify you of the outcome.

Contact sihoki Legal Inquiries: For legal notices, regulatory questions, or formal disputes, email [email protected] with "Legal Inquiry" in the subject line. Standard response time is five business days.

This legal notice is current as of the last update date shown in your sihoki account footer. We reserve the right to modify these terms at any time. Continued use of sihoki after changes indicates your acceptance of the updated notice. If you do not agree with our legal terms, your only recourse is to close your account.